Support

The Parimatch support team is here for you around the clock.

Email

Contacting Parimatch by email is a great option if you have a complex issue that requires time to investigate. Although we are available 24 hours a day, it may take a little longer to respond, so if you have an urgent question, please use our 24/7 online chat or one of the messengers.

Email address: support@parimailbet.com.

You can help Parimatch respond to you faster by following the recommendations below:

  • Describe the essence of your problem in one email;
  • Briefly describe the problem in the “Subject” field;
  • Be polite and respectful to Parimatch support staff;
  • Attach screenshots if you think they may help resolve the issue.

Once you contact us, we will be sure to respond as soon as possible.

You can use email for non-urgent questions.

Live Chat

When your problem can’t wait and you prefer to write and not call, contact Parimatch support via our live chat. We work 24/7, so even if your problem occurred at night, you can write to us and we will answer.
Find the Parimatch 24/7 online chat in the Support section of the website.

On-site chat works day and night at Parimatch.

Messenger

available even on Telegram and WhatsApp. Search by our nickname or phone number, depending on a messenger. Here are the main ways:

When you find us, describe your problem and we’ll figure out how to help you.

You can reach the Parimatch team on Telegram or WhatsApp.
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